Terms of Service

1. Acceptance of Terms

By accessing or using VowProof, a service provided by VowProof LLC (“the Service”), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

2. Description of Service

VowProof is a project management platform designed for wedding stationers. The Service provides tools for proof management, client approvals, guest list management, invoicing, proposals, scheduling, and workflow automation.

3. Accounts

You are responsible for maintaining the security of your account and for all activities that occur under your account. You must provide accurate and complete information when creating an account. You must notify us immediately of any unauthorized use of your account.

4. Subscription & Payments

VowProof LLC offers paid subscription plans billed monthly. Payments are processed through Stripe. You may cancel your subscription at any time through your account settings.

• Cancellations: Your subscription remains active through the end of your current billing period. No partial-month refunds are issued for cancellations.
• 14-day satisfaction guarantee: If you are not satisfied within the first 14 days of a paid subscription, contact support@vowproof.com for a full refund.
• Billing errors: If you were charged in error (including duplicate charges or charges after cancellation), contact us within 30 days for review and refund if the charge was incorrect.
• After 14 days: We do not offer refunds for unused subscription time after the first 14 days of a paid subscription.

For full details, see our Refund Policy.

5. Your Data

You retain ownership of all data you upload or create in VowProof, including project files, client information, guest lists, and invoices. We do not claim any ownership rights over your content. You can export or delete your data at any time.

6. Acceptable Use

You agree not to:

• Use the Service for any illegal purpose
• Upload malicious files or code
• Attempt to access other users' accounts or data
• Resell or redistribute the Service without permission
• Use the Service to send spam or unsolicited messages

For expanded rules, see our Acceptable Use Policy.

7. Third-Party Integrations

VowProof integrates with third-party services including Google (Calendar and Gmail), Stripe, and others. Your use of these integrations is subject to the respective third party's terms of service. We are not responsible for the availability or performance of third-party services.

8. Limitation of Liability

VowProof is provided “as is” without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the Service. Our total liability is limited to the amount you paid for the Service in the 12 months preceding the claim.

9. Termination

We reserve the right to suspend or terminate your account if you violate these terms. You may terminate your account at any time by contacting us. Upon termination, your data will be retained for 30 days to allow for export, after which it may be deleted.

10. Changes to Terms

We may update these terms from time to time. We will notify you of significant changes by email or through the application. Continued use of the Service after changes constitutes acceptance of the updated terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in courts located in the State of New York.

12. Contact Us

If you have questions about these terms, please contact us at support@vowproof.com.